Supply and delivery of some goods may be affected due to COVID-19 restrictions.

Privacy Policy

This website employs the latest in Secure Sockets Layer technology using Camtech and PayPal. Keeping your information private is something that Coastal Kitchenware is committed to. We want you to visit our site regularly, with complete confidence. Coastal Kitchenware has links to other sites and we take no responsibility for the privacy practices or the content of these other web sites.

Server Logging & Web Site Cookies:

Each customer’s computer uses an IP (Internet Protocol) address when they are online, which is logged by our server. We use your IP address to identify your web site use, assist in the ordering process, help diagnose any problems with your order and our server in general, and to gather broad demographic information such as visitor numbers.

Our web site also uses cookies. Cookies are small text files a web site stores on your computer and which are used to recognise repeat customers and enhance their experience when they return to the web site, storing information about you and your preferences. Only the information that you provide, or the choices you make whilst visiting the web site can be stored in a cookie. For example, a cookie cannot determine your e-mail address unless you choose to enter it in to the appropriate field.

Allowing a web site to create a cookie does not give the Coastal Kitchenware web site or any other web site access to the rest of your computer, and only the web site that created the cookie can read it. Cookies allow you to take advantage of the best features offered by web sites. For instance, we use cookies to save your login details so you don’t have to re-enter it each time you visit our site. If you prefer, you can set your web browser (such as Internet Explorer) to notify you when a site is using a cookie and/or to refuse it.

How We Collect Customer Information:

Coastal Kitchenware also gathers information about customers through shopping cart order forms, My Account contact profile, update form Promotional contests (an opt-in choice), Newsletter registration form (an opt-in choice), Contact Us email form.

How We Use This Information:

  • To process payments for product purchases and send you items you have ordered.
  • To contact you if necessary (regarding your purchase or contact details provided).
  • To generate purchasing statistics from online surveys and competitions (an opt-in choice).
  • To contact you if you win a competition (an opt-in choice).
  • To send you information about our company/products and promotional material from some of our partners (if you join one of our mailing lists, an opt-in choice).
  • To answer any general queries you submit via our contact us email form.

 Customer Information:

The Coastal Kitchenware web site allows our customers the following communication opportunities:

  • Opting in or out of receiving communications from our web site and our partners.
  • Correcting or updating your information in the My Account area.

 Contacting us via our contact form:

You may also send postal mail to the following postal address:
Coastal Kitchenware, PO BOX 8260, GCMC, QLD 9726
Alternatively, you can contact our Customer Service Department on 1800 723508 or Email